FAQ
Frequently asked questions
Everything about booking, meeting your driver, payment and changes.
Booking
24 hours is comfortable. In July–August, book 48 hours ahead for the widest vehicle choice. Last-minute? Message us on WhatsApp — we often can help.
At the airport
In the public arrivals hall, past customs, with a sign bearing your name. You will have his photo and number on WhatsApp.
Payment
To the driver at the end of the journey, in cash only (EUR, GBP or TND). No deposit online.
Vehicles & children
Sedan up to 4 passengers, V-Class up to 6, van up to 7, minibus up to 12. Luggage counts — when in doubt, size up.
Changes & cancellation
Yes, free of charge — message us on WhatsApp with the new time or address.