Question 1

Where do I meet my driver at the airport?

Accepted Answer

Your driver waits in the arrivals hall, just past customs, holding a sign with your name on it. You receive his photo, phone number and plate the day before your flight.

Question 2

What happens if my flight is delayed?

Accepted Answer

We track every flight in real time and adjust the pickup automatically. Sixty minutes of waiting after landing are included free of charge, and there is no penalty for a delay outside your control.

Question 3

Can I cancel my booking?

Accepted Answer

Yes. Cancellation is free up to 24 hours before the transfer. Because nothing is charged at booking, there is nothing to refund — just tell us and the booking is closed.

Question 4

How and when do I pay?

Accepted Answer

You pay the driver directly at the end of the journey, in cash only (EUR, GBP or TND). No deposit and no prepayment are required.

Question 5

Do you provide child seats?

Accepted Answer

Infant seats, child seats and booster cushions are available free of charge. Select the ages during booking so the right seat is fitted before pickup.

Question 6

Is the price per person or per vehicle?

Accepted Answer

Per vehicle. The price you see covers the whole car and everyone in it, including luggage and tolls.

Private Airport Transfers in Tunisia

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